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We are looking for Investors

19/02/2019

Datalyse - our mission is to grow the UK Contact Centre market. Encouraging growth through helping contact centre businesses become agile whilst reducing costs and increasing productivity is our mission.

Currently, the software needed to run the contact centre is often antiquated, costly and complex to personalise to the contact centre needs. Datalyse provides the critical elements of the software and the telecommunications connection. Allowing contact centres to reduce their software and telecommunications costs by 60%. The cloud allows to harness all the data to digitise current processes and increase productivity as a result.

Sickness absence is a growing issue within contact centres.) We will help both employees and employers reach the same business and personal goals by tackling remote working and helping workers ease in to work after a long period of an illness either physical or mentally.

If you want to be part of helping the Contact Centre growth by £100 million, then read on.

How will we do this?

We will do this by modernising the software used for agents, managers and business partners, which we have already piloted. Investment will allow us to produce further software infrastructure by 2025.

Our next growth stage phase requires further investment starting from only £10k. To be part of this exciting stage of the business contact us on 029 2168 0133 Or, if you prefer you can click here to our crowd funding page and read more.

Additional Information

We are a B2B SaaS cloud software suite that provides the critical elements of the software needed to run a modern contact centre. We provide intelligent CRM, telecommunications software & VoIP and marketing software.

Is sickness absence costing your business money?

18/02/2019

In 2017 it was reported that the cost of absence from work to the UK economy was rising to £18billion. The analysis commissioned by FirstCare as part of a wider report by the Centre of Economic & Business Research predicts an increase to £21bn in 2020 and £26bn by 2030.

These absence levels were said to be contributed by a rise in mental health issues hitting 30-40 year olds the most, which apparently increases further due to Christmas and summer breaks.

The report revealed many other analysis, which we have not included on our blog piece here, such as musculoskeletal issues continuing to affect the older generation, requiring time off to recover from surgery.

The Government recommends managers would be best trained to effectively implement sickness absence policies and have a greater understand of increasing attendance for the employee. This is due to identifying that after six weeks of being absent due to sickness it is unlikely that the employee will make an early return to work. You can read more here on the gov.uk website

It is apparent that employees can sometimes feel under pressure to return to work before they have fully recovered. There are many employees that want normality after a long term absence from work and we at Datalyse believe in helping employees wherever possible.

If you are in the contact sector and want to help your employees return to work in a safe manner and want to nurture them back in, then it is likely we have a solution for you and your employee.

Want to know more on how we can help your business, then give us a call on +44 29 2168 0133