CRM Ticketing System

A ticketing system is a tool that helps to optimise your customer service, giving them the possibility to generate incidents in real time.

Manages incidents and improves the costumer experience with a cloud based ticketing system

Improve your company's customer service with the tikets sent by your own customers.

Collect incidents or problems with a cloud based ticketing system in a section of the CRM to improve your user experience.

Give your customers the possibility to report any information directly and collects the reports in a single channel.

It offers a close service

Datalyse gives you the tool to have the information you need to manage any customer incident quickly.

In real time

Datalyse allows you to collect any incident from your customers in real time so that you can act quickly if necessary.

Categorise and filter incidents

The Datalyse CRM ticket section allows you to filter incidents, which allows you to: prioritise tickets according to the customer, provide feedback tailored to the type of customer and assign incidents by department or agent.

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