Tickets

A ticketing system is a tool that helps to optimise your customer service, giving them the possibility to generate incidents in real time.

It offers a close service

Datalyse gives you the tool to have the information you need to manage any customer incident quickly.

In real time

Datalyse allows you to collect any incident from your customers in real time so that you can act quickly if necessary.

Categorise and filter incidents

The Datalyse CRM ticket section allows you to filter incidents, which allows you to: prioritise tickets according to the customer, provide feedback tailored to the type of customer and assign incidents by department or agent.

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