What is a CRM with integrated communications?

Un CRM simplifies your work by streamlining the performance of manual tasks by introducing artificial intelligence into your day-to-day work. Actions such as initiating a call from a customer's file in less than a second, or sending messaging sequences or emails automatically, are examples of functionalities offered by a good artificial intelligence. CRM to improve your management and optimise your sales and post-sales cycle.

In short, we are faced with a digital tool that will transform the way in which customers have been managed until now, achieving greater results and both a qualitative and quantitative improvement in the effectiveness and efficiency of the company's processes.

For companies that do not yet have CRM is an opportunity to be able to accelerate their growth, and for companies that already have one, a CRM is an essential tool for your day-to-day work.

But not all CRMs on the market are equally complete and do not offer exactly the same functionalities.

The best choice for a CRM is the one that allows you to encompass as many useful functionalities as possible in a single tool. But many companies still opt for CRM specialised in few functionalities.

So why is an all-in-one CRM better?

Nowadays, it is essential to use different tools to be able to carry out our work, but most of these are not interconnected, which makes us waste a lot of time going from one platform to another, not to mention the enormous expense involved, as we have to pay the different distributors that provide us with each of the different programmes, which, as the programme costs little, everything adds up, and ends up being a considerable expense.

The vast majority of companies use tools such as: AirCall for VoIP calls, Zoom for video conferencing, Helpdesk for customer ticketing, Calendly for calendar management, Captter for booking management and many other tools.

It is true that we cannot do without these tools as they make our day-to-day work easier. But what we can do is to look for a tool that encompasses all the tools mentioned in the previous paragraph that includes all the functionalities and that can be executed from the same interface.

This is the solution it intends to offer Datalyse. Datalyse CRM is presented as an all-in-one tool to help companies with a short sales cycle to improve their efficiency, productivity and achieve better results.

Do you want to try a CRM with integrated telecommunications?

Datalyse is a CRM that allows you to unify your business needs, centralising all your operations in a single application. Find out how a CRM can help your team on our website and blog, or get in touch with us..