We will now give you 3 tips to make your sales process more efficient and achieve better results.
• Tip 1: Implement automations
By means of Datalyse automations and communication automatisms (WhatsApp, SMS's, email, calls...) save a lot of time and be able to focus on more important tasks. Stop composing thousands of emails and hundreds of messages a day when you can write one, and let artificial intelligence personalise it according to the customer who is going to receive it and the CRM Workflow Automation Software sent automatically depending on how you set it up. In short, we manage to decongest the workload of our sales team giving them much more time to focus on the most important part of their job, closing sales.
• Tip 2: Record communications
Record every communication you make in the customer's file so that you don't lose any detail of the information the customer gives you. By recording calls, messages, emails... you can have all the information you have spoken to the customer during the sales cycle, from the first day to the last, centralised and available for consultation at any time. This way you can elaborate communication strategies based on success stories or simply reduce the time spent on re-reading messages or emails that are scattered and slow down your work.
• Tip 3: Monitor employee activity
Monitor every action an employee takes while they are using your contact management tool. You will be able to know, minute by minute, what they are spending their time on or what task they have just completed. In this way, both the employee will make a greater effort as they know they are being monitored, and the team manager will know who is being more efficient and effective in their work. This is a way of achieving greater commitment and effort, which translates into better results.
How to implement these changes?
El CRM de Datalyse is the solution, as it allows you to implement these tips by offering solutions to the above mentioned plus many other functionalities that will also help you to improve the management of your customer portfolio.
Do you want to try Datalyse CRM?
- Datalyse is a fast and easy to use CRM that allows you to unify your company's needs, centralising all your operations in a single application. Find out how a CRM can help your team on our website and blog, or get in touch with us.