It’s simple, turn visitors to your business into customers with the timely key insights and interactions that the Datalyse system captures.
By automating customer service, sales and marketing processes you can effectively manage mailing campaigns, scheduling, emailing, calling, and follow-up efforts, which will increase your leads.
Convert reluctant customers and revive unsold leads by easily tracking details on every interaction, and intelligently triggering automated follow-up and nurturing marketing processes.
Increase customer retention and gain customer loyalty by nurturing relationships with built-in email marketing campaigns and proven after sales marketing campaigns.
Streamline repetitive tasks through Datalyse’s intelligent automation system.
Datalyse’s automation system will guide you to streamline repetitive tasks. These can include functions that are required to service your customers on a daily basis.
By using Datalyse Intelligent Automation, you can reduce the amount of repetitive tasks your agents make. This will allow them to focus on assisting clients and in turn improve your customer service.
We can design and build an array of website widgets.
We have already designed a Click 2 Speak [link this to click 2 speak] widget and in the future we will be increasing the number of widgets as and when our client require them.
As we build bespoke solutions for our clients, different widgets can help your work flow in many ways depending on your requirements.
Datalyse integrates with a plethora of enterprise tools through API, including Quickbooks, UPS Xerox, Zapier and many others.
Enterprise integration is when your system has an application that needs an outside business tool to speak with it. For example, if you are an insurance provider and use an application to calculate the insurance premium, we would devise an API (application programming interface) to speak with your software. Basically, we would devise a programme for our enterprise clients so that the two applications can talk to one another. Datalyse integrates with the business tools that you use daily, which can include applications such as, Quickbooks, UPS Xerox and many others.
By having two applications that talk to each other can reduce in the amount of workload your agents have to do. With the above scenario for insurance businesses, your agent will not need to duplicate the work by inputing the same information into systems more than once.
Measure, analyse and manage real-time metics on every activity your agents perform.
Your dashboard can provide you with up to date analytics on how long your agent has logged in, top performing agents, telephone numbers called, costs, inbound / outbound queue metrics, as well as many other facets of your business.
The reports can be downloaded onto a .CSV file so that you can review information quickly. It is a great asset for meetings, as you don’t have to produce manual reports. Your dashboard will show real time information.
It is a widget for your website, that gets your website visitor to call you directly.
It is a widget that sits on your website in a prominent position, encouraging your website visitor to call you directly.
The call will be directed to your agent straight from your website. No forms to complete on your website for a call back and visitors will find it quick to reach you.