Datalyse launches codeless virtual employees to automate telephony

Datalyse presents a new generation of virtual employees developed from scratch after more than a year of R&D. They automate telephone operations without programming and function as a member of the team.

They receive and make calls. Manage cases, incidents and customer needs. Capture leads in real time. They forward calls to phones in the Datalyse network or to employees of any company using the service, with automatic and configurable routing. No cost per minute and no cost of forwarding within the Datalyse network. AI charges are billed separately.

They operate on conventional telephones and via a modern web widget that can be installed with a single line of code. Customisation is straightforward: you indicate what it should do and when, define its personality and grant permissions for actions such as creating contacts, opening tickets or incidents and performing diversions.

In web mode it also executes client-specific functions or redirects to client URLs on request, e.g. to display prices or detailed product information. All without code and in an automated way. The AI is designed to work as a support, sales, marketing or administration employee as needed.

The product fuses the best technologies on the market and leading AI, selected by discipline and united in a proprietary intelligent engine. This engine integrates with Datalyse's conventional and web telephony to offer a unique, easy, intelligent and functional solution.

The BETA is closed for now, but it can already be used from the Datalyse website. If everything progresses as planned, it will soon reach all customers and companies that trust in the platform, with competitive prices and professional quality.